CTSTs Executive Management Structure comprises a CEO, and three Senior Managers. Three regional Team Leaders complete the Leadership team.
Chief Executive Officer
Lyndon was born and raised in Tasmania, starting his career in sport and recreation facilities management. Lyndon completed various qualifications in employment services and management whilst pursuing a career in community services, where he worked as an employment consultant, and then Area Manager at STEPS Employment and Training Solutions. Lyndon became State Operations Manager of Campbell Page in late 2009, a position he held until joining Whitelion in early 2011.
Lyndon worked as State Manager for Whitelion in Tasmanian and Victoria before being appointed as Whitelion’s first Chief Operating Officer where he was responsible for national operations, people, stakeholders management, contract management, quality and risk for a $9.5m not for profit agency covering Victoria, Tasmania, Western Australia, South Australia and New South Wales.
With over ten years’ experience in the community services sector, Lyndon pursued the opportunity to work with CTST because the organisation aligns with his passion for helping communities address issues of access and inclusion.
Lyndon is currently the Deputy Chair of the VCTA (Victorian Community Transport Association) the Peak Body for Community Transport is Victoria and Tasmania, and an ACTA (Australian Community Transport Association) Board member.
Craig was appointed to the role of People Engagement & Quality Manager in 2015, officially undertaking the role on the 01 February 2016. Most recently Craig was appointed to the role of Operations Manager, having responsibility for the management of our core operations.
Other primary areas of responsibility are , Quality, Safety, Human Resources and I.T. Craig will work with key stakeholders of the organisation to develop and implement key policies and processes, and integrate effective staff and volunteer recognition programs, with a clear focus on ensuring that CTST reaches its output targets, and meets the transport needs of our eligible clients.
Most recently Craig was instrumental in CTST meeting compliance against the CHSP Home Care Standards, as Audited by the Australian Aged Care Quality Agency. A fantastic achievement!
Over the previous 13 years Craig gained extensive knowledge in the Corporate Services environment, with a focus on Human Resources, Quality Assurance, I.T., and Vocational Training Sectors.
Craig played an integral role in the development of three Registered Training Organisations, ensuring successful implementation under the Australian Quality Training Framework. Subsequent compliance audits demonstrated full competency in establishing and managing these organisations.
In 2008 Craig was instrumental in establishing and implementing Quality Management Systems across a multi-programmed business.
Through ongoing development, and in operating at a Senior Management level, Craig has gained extensive experience and knowledge in core strategic areas:
- Human Resources / People
- Quality Assurance
- Workplace Health & Safety
- Finance / Performance
- Information Technology
- Internal Business Process
- Client Engagement
Governance and Projects Manager
Bernadette began with the organisation in 2008, employed in an administrative support role.
Through her tenure Bernadette has held the roles of Executive Assistant / Secretary to the Board, Executive Officer – Executive & Board, and currently holds the role of Governance and Projects Manager.
In 2015 Bernadette oversaw the organisations rebranding and marketing program, delivering on the new organisational brand ‘CTST’, as endorsed by the Board. Most recently Bernadette worked with key stakeholders to develop a new marketing campaign focused on the recruitment of volunteers.
Through professional development, Bernadette has successfully obtained the following qualifications:
- Diploma of Business
- Certificate of Governance – Not for Profits
- Certificate IV Business Administration
Business Services Manager
David Beattie is appointed to the role of Business Services Manager, 15 May 2017.
CTST’s Board consists of between seven to ten volunteer members; each with extensive experience in business or professional roles within the community.
Glenn Hardwick, Chairman
In September 2014 Glenn was elected to the Board, appointed to fill a casual vacancy. He was elected to the Board in 2015 and most recently elected to the Office of Chairman.
Glenn is also the Chair of the Board Risk and Audit Committee.
Currently Glenn is the Deputy CEO and Secretary, OneCare Limited, the largest community-based provider of residential and home care services for the elderly in Tasmania.
Previously Glenn has held the roles of;
Manager Strategic Asset Management , Housing Tasmania
Director of Corporate Services for St Anns Homes
Official Receiver in Bankruptcy for Tasmania
Director of Finance and Business Services for Mid-Western Area Health Service, NSW
Bachelor of Business in Accounting
Associate CPA Australia
Fellow Governance Institute of Australia
Tasmanian Branch Councillor of Governance Institute of Australian (2005 – 2014)
Glenn enjoys holidays spent at the shack on Bruny Island in the state’s south. Other interests include fishing, diving and boating. Glenn also has a keen interest in fitness including running, cycling and fitness classes.
Peter Dane, Deputy Chairman
Peter has worked across the telecommunications and energy sectors across Australia but mainly in Tasmania. He has held management positions at White Pages, TasTel, Hydro and Aurora Energy. Apart from Peter’s time as CEO at TasTel, Peters business roles have been most recently based on marketing, and Pricing and Retail Regulation in the energy sector in Tasmania.
Peter continues to service on a number of Boards and Association, is a foundation member of the Australian Direct Marketing Association, is a Graduate Member of the Australian Institute of Company Directors and holds an MBA from the University of Tasmania.
Peter has a key focus on community involvement; currently working part time as a Coordinator for people moving into Independent Living Units in Aged Care, and volunteering for organisations such as the Guide Dogs of Tasmania, Community Transport Services Tasmania Inc. and the Lenah Valley RSL.
Nicola Cox – Public Officer
Nicola was appointed to the CTST Board in November 2015, elected to the Board and Office of Public Officer at the November 2016 meeting of the Board.
Currently Nicola holds the position of Co-Founder and Director of Virtual Information Technology Pty Ltd. This company is a Tasmanian IT service provider and Canon Business Agent.
Nicola has extensive knowledge in the field of IT, gained through twenty years of experience and various roles.
Aside from her role as a volunteer Director with CTST, Nicola undertakes voluntary work and is an accredited Mentor with the White Lion Program, as well as being the website and administration coordinator for the North Hobart Football Club.
Other previous voluntary experience includes five years on the Board of the Sandringham Lions, including one year as President.
Formal qualifications / membership include:
- Degree in Journalism
- Member of the Australian Institute of Company Directors and
- Tasmanian Committee Member for the Tasmanian Branch of the ITSMF
Nicola recently studied with AICD undertaking the Governance Foundations for Not-For-Profit Directors course
In her spare time, Nicola likes to enjoy time with her extended family, join her husband bushwalking, or catch up on trashy TV.
Bruce Taylor was appointed to the Board in 2012, and elected to the office of the Deputy Chairman in November 2013.
Bruce was appointed by the Board to the office of Chairman in a casual vacancy capacity. However at the November 2016 meeting of the Board; Bruce was elected to the office of Chairman for a one year term.
Bruce commenced work with the Australian Bureau of Statistics in Hobart where he spent 15 years. Much of this time was in the Population Surveys area where he travelled the state regularly conducting interviews and training and supervising part-time interviewers.
In 1984 he moved to the Australian Electoral Commission as Director of Industrial Elections conducting over 500 elections for unions and employer bodies.
He was seconded to Tasmanian Electoral Office in 1993 to set up the first postal elections for local government councils and moved there permanently in 1995.
Appointed as Chief Electoral Officer in 2002, and Tasmania’s first Electoral Commissioner in 2005, Bruce has considerable experience in operational management and the analysis and development of policy and legislation and has provided impartial advice to the parliament, executive government, political parties, candidates, the media and the public over many years.
Bruce was raised at Longford and enjoyed water skiing on the river in his younger days. He has a keen interest in motoring having participated in and helped organise car rallies for many years. Retiring in 2010, Bruce enjoys working on his block at Acton Park as well as some travel and consultancy work.
Robert (Bob) was appointed to the Board in October 2014. Most recently he was appointed as a member to the CTST Risk & Audit Sub-committee.
Robert has extensive professional experience previously holding management positions with Perpetual Trustee, and GIO Australia. He has also held employment with the National Westminster Bank; Peter Kurt’s Group, and Spotless Ltd.
Academic qualifications include;
- Associate—Executor and Trustee Institute of Australia
- Diploma—U.K. Institute of Bankers—Banking and Trustee Taxation.
Outside of his professional experiences Bob has a keen interest in cooking.
Bob is a long serving and valued volunteer driver with CTST, undertaking the role within CTST’s Greater Launceston District.
Born 30 November 1945, Jeff has been involved with CTST for approximately 17 years, appointed to the Board in October 2014.
Jeff is heavily involved and was a member of the Kings Meadows Chapter of Jaycees for 8 years. In this time Jeff held the position of President and was awarded Life Membership.
Additionally Jeff is also a member of the North East Lions Club. In a period spanning 30 years Jeff was the Club President twice, and currently acts in the role of Lion Tamer.
Jeff has been the Lions Zone Chairman looking after the North East, Scottsdale, Bridport, Lilydale, Flinders Island and George Town for nine years straight. For three years Jeff then was Chairman elect of ST Helens, ST Marys, Bicheno and Swansea. Currently Jeff has responsibility for St Helens, ST Marys, Scottsdale, and Flinders Island Clubs. Jeff has been on the Board of the Tasmanian Lions Foundations for a period spanning ten years. It was during this time that Jeff was awarded the Melvin Jones Fellowship from the State Lions 201 T1 Cabinet.
Additionally Jeff is the recipient of the 2002 Dorset Citizen of the Year Award for services to the community.
Other services in which Jeff has involved are;
¨ 20 years service—Branxholm Hall & Reserves Committee
¨ Timekeeper for the Branxholm Football Club
¨ Member of the Dorset Men’s Shed
Jeff enjoys playing lawn bowls with the Scottsdale Club, of which he has been a Member for five years.
Deborah is a mother of two living near Launceston. Both her children live and work near Sydney.
For many years Deborah worked in management roles for not-for-profit community services organisations; including the Cancer Council and Family Services.
Originally Deborah trained as a Nurse where she worked as both a Matron, and as a Nurse. Deborah’s love is for nursing in palliative care, offering care – not cure-to those dying. Deborah then studied law and management. She is both and active JP and has an Australia Day Award for her services to the community.
Deborah currently volunteers her time in two ways: with the community radio in the North as breakfast reader, and with the legal service. She is employed by the University in Health Sciences.
Formal qualifications include Nursing (and hospital training(, Law, Management, and Volunteer Management and Assessment and Training.
Deborah loves swimming, natural things, Alpacas, good coffee and old movies. Deborah also has a keen interest in exploring why people, and things, behave as they do!