For information on how we are working to keep our community safe please read our COVID-19 information.
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For information on how we are working to keep our community safe please read our COVID-19 information.
Read our COVID-19 safety information.

CTST Fees

Information about our fee and pricing structure for our services

CTST is a funded community transport service which asks consumers to make a contribution through a fee which is distance based to help cover our expenses.
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Our fees

CTST is a state-wide Home and Community Care (HACC) and Commonwealth Home Support Program (CHSP) Incorporated Association, funded jointly by the Commonwealth and Tasmanian governments to deliver community transport services.

HACC and CHSP fees

Km Zone Return Trip Fee
0 – 5 km $8.90
5 – 40 km $12.00
40 – 120 km $18.90
120 – 240 km $42.00
240+ km $66.00
‘Out and About’ social outings $13.10 per trip
Home Care Package (HCP) fees
HCP transport is charged at $1.55 per kilometre, with a daily minimum fee of $15.50.
'Out and About' social outings are $35 for HCP consumers.
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2024 Fee adjustment
In line with our annual review of fees and services, we made the difficult but necessary decision to increase our fees by a nominal amount. The above table shows our new fees effective 1 April 2024.
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Payments
Payment can be made over the phone using a Debit or Credit card, by Direct Deposit to our bank account, as an automatic monthly payment from your Debit or Credit card or by cheque. For queries regarding invoices and payments, please send us a billing enquiry.

Payment Enquiries
For queries regarding invoices and payments, please phone 6208 8530 or email accounts@ctst.org.au.
If at any time you would like to provide us with feedback, we would like to hear from you. You can provide us with feedback via the website, phone 1800 781 033 or email feedback@ctst.org.au.

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Get in touch with our friendly support team.
For general enquiries, information about services, or for any other queries please don’t hesitate to get in touch with our friendly support team.
1800 781 033
Contact

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