We operate on the following foundations:
To provide affordable transport to support people to live well and connect with their community
Everyone has access to community transport
Collaboration. We do not operate in a vacuum; we value and nurture our inter-dependent working relationship with staff, consumers, volunteers, funding bodies, partner organisations.
Respect. We respect our consumers, workers, volunteers and partners for what they contribute to our operation and for their participation in the community.
Professionalism. We have high regard for professional standards, and strive to ensure we uphold them through best practice, continuous improvement and consistency of service, confidentiality and efficiency.
Innovation. We continually seek to create new and better ways of delivering our service and achieving greater efficiency. We welcome ideas and suggestions, from internal or external sources, that could bring about improvement.
Commitment. We have a clear purpose and a detailed plan for achieving it, and apply ourselves diligently and energetically to its realisation.
Staff and Board
CTST has a responsible Board of Directors; volunteers with extensive experience in business or professional roles within the community.
Our paid staff consists of a CEO, a Senior Executive Team, a Leadership Team, Administration Staff and a small number of Paid Drivers for our Area Connect Service.
There are some 350 volunteers at present, most of whom drive the vehicles providing the transport to consumers, and who are the backbone of our service delivery.
CTST also has several volunteers undertaking administrative support.
Chief Executive Officer
Lyndon was born and raised in Tasmania, starting his career in sport and recreation facilities management. Lyndon completed various qualifications in employment services and management whilst pursuing a career in community services, where he worked as an employment consultant, and then Area Manager at STEPS Employment and Training Solutions. Lyndon became State Operations Manager of Campbell Page in 2009, a position he held until 2011.
Lyndon is the current Chair of the national peak body for community transport in Australia (ACTA), a position Lyndon has held since May 2018. Prior to taking on the role of Chair, Lyndon was appointed to the Board of ACTA in 2015. Lyndon also currently holds the office of Vice Chair of the Victorian & Tasmania peak body (VCTA); since 2016.
Lyndon commenced his role of CEO of Community Transport Services Tasmania Inc (CTST) in May 2015. Lyndon pursued the opportunity to work with CTST because the organisation aligns with his passion for helping communities address issues of access and inclusion.
Lyndon has extensive experience in the community services industry and has held several senior management and senior executive positions within the youth, employment and training sectors. Prior to his appointment as CEO, Lyndon held the position of Chief Operating Officer / Deputy CEO of a large youth charity covering Victoria, Tasmania, Western Australia, South Australia and New South Wales.
Away from the office, Lyndon enjoys spending time with his wife and children, fishing, cycling, and tending to his small hobby farm in the Huon Valley, Tasmania where he breeds Belted Galloway cattle. Lyndon is very active in his local community and is involved in a range of community activities most notably the President of his local cricket club.
Chief Financial Officer
David was appointed to the role as Business Services Manager in May 2017 following a five year period working as a Sales and Leasing Consultant in Commercial Real Estate with L J Hooker Hobart. He has a Bachelor of Commerce from the University of Tasmania and is a CPA.
The Business Services manager role is primarily responsible for oversight of the organisations Finances along with management of the extensive fleet of motor vehicles owned by CTST.
David has extensive experience working in the Not for Profit sector and prior to his Real Estate career worked for twelve years as Deputy CEO at STEPS Employment and Training whose primary objective was to find employment for long term unemployed individuals.
Whilst at STEPS David was also instrumental in helping to establish an Affordable Housing division within the organisation which resulted in STEPS constructing over sixty affordable houses over a five year period.
Prior to STEPS, David’s positions have focused on financial management roles within the State Health Department, Aged Care organisations and other Employment Services organisations.
Senior Executive Assistant CEO/Board
Bernadette began with the organisation in 2008, employed in an administrative support role.
Through her tenure Bernadette has held the roles of Executive Assistant / Secretary to the Board, Executive Officer – Executive & Board, and currently holds the role of Senior Executive Assistant CEO/Board.
In 2015 Bernadette oversaw the organisations rebranding and marketing program, delivering on the new organisational brand ‘CTST’, as endorsed by the Board. Most recently Bernadette worked with key stakeholders to develop a new marketing campaign focused on the recruitment of volunteers.
Through professional development, Bernadette has successfully obtained the following qualifications:
- Diploma of Business
- Certificate of Governance – Not for Profits
- Certificate IV Business Administration
State Transport Manager
Mandy commenced employment with CTST in May 2016 in the position of Team Leader, Southern Region Operations and was appointed as State Transport Manager in September 2018.
Mandy has over ten years of experience working in the community service, not for profit area. Mandy worked across a range of Red Cross programs including Regional Coordinator Youth & Education, Regional Coordinator Community Visitor Scheme, Team Leader Migration Support Program, and Business Partner Voluntary Strategy Tasmania.
Mandy has also worked with Volunteering Tasmania, State Government Health and Education departments and for herself. Mandy has held various volunteering roles over the years including as a Board Member of the Clarence District Cricket Club, a Member of the Campania, Southern Midlands Recreational Committee and numerous roles on the Campania District High School Parents and Friends and School Board.
Mandy has a broad understanding and interest in all aspects of volunteer engagement and has many years of experience in developing and restructuring programs. Mandy is passionate about enabling people to live the best life they can, through access to medical services, assisted learning, community and social engagement and knows that transport is a key factor to accessing these activities.
Mandy is very excited that her engagement with CTST allows her to combine her areas of interest and passion with her experience, knowledge and skill set to lead and support CTST staff and volunteers to deliver quality community transport to Tasmanians across the state.
Quality, Risk and Compliance Manager
Kit was appointed to the brand new role of Quality, Risk & Compliance Manager at CTST in 2019. She is a capable and enthusiastic leader who brings to the organisation a unique mix of aged care quality and compliance combined with extensive brand and communications experience.
Kit’s skills include Aged Care compliance management, project management, risk and ethical business decisions framework development, not-for-profit governance, policy and technical writing, business development, and marketing. Her career has spanned a range of sectors including, aged care, industry association, facilities services, advertising/media, private enterprise, and state government. She has also volunteered in health support services, including Lifeline.
Kit is a member of Business Women Australia, the Women’s Network Australia, and the Australian Institute of Marketing. Her formal qualifications include information management, design thinking, change management, and graphic arts. Kit is an excellent communicator and is passionate about building relationships and creating human connections with her team and colleagues, with consumers, and with external stakeholders.
Innovation and Development Manager
Josh is an experienced Development Manager with a demonstrated history of working in the non-profit sector. Originally from Melbourne, Josh joined CTST in 2017 after more than 5 years working in Community Transport in his home town. In addition to Community Transport Josh has experience in the environmental charity sector and community health.
Josh has successfully sought funding for various community transport projects in both Melbourne and Tasmania – Josh currently manages the Area Connect social enterprise within CTST. He is enthusiastic about social enterprise models of community service delivery with particular focus on models that can create employment and deliver dividends back to communities.
Josh’s strengths shine in strategy, community engagement, data analysis and program development. He has a passion for the problem-solving aspects of service model innovation and the challenges it brings. Josh studied a Bachelor of Arts focused in Community Development at Victoria University and has an Advanced Diploma of Business from Holmesglen.
Outside the office Josh is a keen runner and amateur sourdough baker.
Glenn Hardwick was elected to the Board in 2014. Having previously held the positions of Deputy Chairman and Chair of the Finance, Audit & Risk Committee, Glenn was elected as the Board Chairman in November 2017.
Professionally, Glenn holds the role of Deputy CEO, One Care Limited, and was appointed to the office of Company Secretary in October 2015.
Glenn’s qualifications include:
- Bachelor of Business in Accounting
- Associate CPA Australia
- Fellow Governance Institute of Australia
- Fellow Chartered Institute of Company Secretaries
- Graduate Member of the Australian Institute of Company Directors
Glenn has a keen interest in running, cycling, fishing, diving and boating.
Deputy Chair – Finance Risk & Audit Committee Chair
Peter has worked across the telecommunications and energy sectors across Australia but mainly in Tasmania. He has held management positions at White Pages, TasTel, Hydro and Aurora Energy. Apart from Peter’s time as CEO at TasTel, Peter’s business roles have been most recently based on marketing, and pricing and retail regulation in the energy sector in Tasmania.
Peter continues to serve on a number of boards and associations, is a foundation member of the Australian Direct Marketing Association, is a Graduate Member of the Australian Institute of Company Directors and holds an MBA from the University of Tasmania.
Peter has a key focus on community involvement; currently volunteering for organisations such as the Guide Dogs, Community Transport Services Tasmania Inc., and the Lenah Valley RSL.
Nicola Cox—MAICD – Public Officer
Finance Risk & Audit Committee member
In 2016 Nicola was elected to the office of Public Officer, after initial appointment to the Board in 2015.
Nicola is the Co-Founder and Director of Virtual Information Technology Pty Ltd., a Tasmanian IT service provider and Optus Business Centre.
Nicola is a member of the Australian Institute of Company Directors and Recipient of Tasmanian Premier’s Board Diversity Scholarship – 2016
Formal membership and qualifications include:
- Degree in Journalism
- Member of the Australian Institute of Company Directors
- Governance Foundations for Not-For-Profit Directors course
- Branch Chair for the Tasmanian Branch of the itSMF-AU
Nicola continually invests in building her board and directorship knowledge.
Nicola enjoys spending time with her family, volunteering at the local football club and catching up on trashy TV.
Bruce Taylor was appointed to the Board in 2012. Having held the office of Deputy Chairman from 2013-2016; Bruce was elected to the office of Chairman in 2016 and retired from the position at the 2017 Annual General Meeting. He continues as a Board member.
Previously Bruce held extensive employment with the Australian Bureau of Statistics, where he spent considerable time in the Populations Surveys area.
In 1984 Bruce transitioned to the Australian Electoral Office, assuming the role of Director Industrial Relations. During this time Bruce conducted over 500 elections for unions and employer bodies.
Bruce transitioned to the Tasmanian Electoral Office in 1993, to manage the setting up of the first postal elections for local government councils. In 2002 Bruce was appointed as the Chief Electoral Officer and then Tasmania’s first Electoral Commissioner in 2005.
Bruce retired in 2010. His skills, knowledge and experience in operational management, and policy and legislation analysis and review are an asset to the CTST Board.
Bruce has a keen interest in motoring, having participated in and helped organise car rallies for many years, enjoys travelling and being at home working on his block.
Deborah was appointed to the Board in 2016. Deborah has previously worked in management roles for not-for-profit community organisations including the Cancer Council and Family Services.
Originally Deborah trained as a nurse where she worked as both Matron, and as a Nurse. Deborah’s love is for nursing in palliative care, offering care-not cure to those dying. Deborah then studied law and management. She is an active JP and has an Australia Day Award for her services to the community.
Deborah currently volunteers her time as a Judge with the magistrates court and at a visitor centre at a local nature reserve. She is employed by the University.
Formal qualifications include:
- Nursing (and hospital training)
- Volunteer Management
- Assessment and Training.
Deborah loves swimming, natural things, alpacas, good coffee and old movies. Deborah also has a keen interest in exploring why people, and things, behave as they do.
Board Member – Finance Risk & Audit Committee member
Robert (Bob) was appointed to the Board in October 2014. Bob also maintains his appointment to the CTST Risk & Audit Sub-committee.
Robert has extensive professional experience previously holding management positions with Perpetual Trustee, and GIO Australia. He has also held employment with the National Westminster Bank; and Spot-less Ltd.
Academic qualifications include:
- Associate—Executor and Trustee Institute of Australia
- Diploma—U.K. Institute of Bankers—Banking and Trustee Taxation
Bob is a long serving volunteer driver with CTST, within CTST’s Greater Launceston District.
Jeff has been involved with CTST for approximately 17 years, appointed to the Board in October 2014.
Jeff is also a member of the North East Lions Club. In a period spanning 30 years Jeff was the Club President twice, and currently acts in the role of Lion Tamer.
Jeff has been the Lions Zone Chairman looking after the North East, Scottsdale, Bridport, Lilydale, Flinders Island and George Town for nine years straight.
Currently Jeff has responsibility for St Helens, St Marys, Scottsdale, and Flinders Island Clubs. Jeff has been on the Board of the Tasmanian Lions Foundations for a period spanning ten years. It was during this time that Jeff was awarded the Melvin Jones Fellowship from the State Lions 201 T1 Cabinet.
Other accolades and services in which Jeff is involved include:
- 20 years service—Branxholm Hall & Reserves Committee
- Member of the Dorset Men’s Shed
- Recipient of the 2002 Dorset Citizen of the Year Award
Bruce Corbett AFSM
Bruce commenced as a Volunteer CTST driver in April 2016 and was appointed to the Board in November 2017. Bruce also serves as a Government appointment on the State Fire Commission representing the Tasmanian Retained Volunteer Firefighters Association (TRVFA) and has been on that Board since 2007.
His working life has been in Local Government Administration, the last 35 years in management positions. These included General Manager King Island Council, Deputy Manager Wynyard Council, Administration Manager Burnie City Council, shared Risk and OH & S Manager Waratah/Wynyard and Circular Head Coun-cils, and when he retired in 2016 he was serving as Manager Corporate Services for those two Councils.
His involvement in the fire service spans over 40 years, 26 years as Brigade Chief for the Wynyard Retained Brigade, recently stepping down to the position of Third Officer/Brigade Secretary. Aside from that he was Group Officer of a number of brigades for seven years. In 1999 Bruce was awarded the Australian Fire Service Medal (AFSM) as part of the Australia Day Honours, the highest award for a volunteer firefighter. He also is the recipient of a National Medal and a Volunteer Firefighter Medal.
Bruce is currently the President of the NW Branch of the TRVFA and as such, a member of the State Executive. In 1984 he was elected as the Association’s representative on the Australasian Assembly of Volunteer Fire Associations, later to become the Council of Volunteer Firefighters Association Inc. He was elected as Secretary of the Assembly in the late 1980’s, continuing in that role until appointed as the Company Secretary of the incorporated body and more recently the Public Officer as well.
Bruce has been married to his wife Dorothy for fifty years and they have two children and two grandchildren. They have lived at Wynyard since 1975 but enjoy a lot of time travelling and at their holiday shack at Great Lake.