Our vision and values
Our organisational MISSION is:
To provide transport to support people to live independently in their community.
Our organisational VISION is:
To be the ‘First Choice in Community Transport’.
Our organisational VALUES are:
Staff and Board
CTST has a responsible Board of Directors; volunteers with extensive experience in business or professional roles within the community.
Our paid staff consists of a CEO, a Senior Executive Team, a Leadership Team, Administration Staff and a small number of Paid Drivers.
There are some 380 volunteers at present, most of whom drive the vehicles providing the transport to clients, and who are the backbone of our service delivery.
CTST also has several volunteers undertaking administrative support.
Chief Executive Officer
Lyndon was born and raised in Tasmania, starting his career in sport and recreation facilities management. Lyndon completed various qualifications in employment services and management whilst pursuing a career in community services, where he worked as an employment consultant, and then Area Manager at STEPS Employment and Training Solutions. Lyndon became State Operations Manager of Campbell Page in late 2009, a position he held until joining Whitelion in early 2011.
Lyndon worked as State Manager for Whitelion in Tasmanian and Victoria before being appointed as Whitelion’s first Chief Operating Officer where he was responsible for national operations, people, stakeholders management, contract management, quality and risk for a $9.5m not for profit agency covering Victoria, Tasmania, Western Australia, South Australia and New South Wales.
With over ten years’ experience in the community services sector, Lyndon pursued the opportunity to work with CTST because the organisation aligns with his passion for helping communities address issues of access and inclusion.
Lyndon is currently the Deputy Chair of the VCTA (Victorian Community Transport Association) the Peak Body for Community Transport is Victoria and Tasmania, and an ACTA (Australian Community Transport Association) Board member.
Craig was appointed to the role of People Engagement & Quality Manager in 2015, officially undertaking the role on the 01 February 2016. Most recently Craig was appointed to the role of Operations Manager, having responsibility for the management of our core operations.
Other primary areas of responsibility are , Quality, Safety, Human Resources and I.T. Craig will work with key stakeholders of the organisation to develop and implement key policies and processes, and integrate effective staff and volunteer recognition programs, with a clear focus on ensuring that CTST reaches its output targets, and meets the transport needs of our eligible clients.
Most recently Craig was instrumental in CTST meeting compliance against the CHSP Home Care Standards, as Audited by the Australian Aged Care Quality Agency. A fantastic achievement!
Over the previous 13 years Craig gained extensive knowledge in the Corporate Services environment, with a focus on Human Resources, Quality Assurance, I.T., and Vocational Training Sectors.
Craig played an integral role in the development of three Registered Training Organisations, ensuring successful implementation under the Australian Quality Training Framework. Subsequent compliance audits demonstrated full competency in establishing and managing these organisations.
In 2008 Craig was instrumental in establishing and implementing Quality Management Systems across a multi-programmed business.
Through ongoing development, and in operating at a Senior Management level, Craig has gained extensive experience and knowledge in core strategic areas:
- Human Resources / People
- Quality Assurance
- Workplace Health & Safety
- Finance / Performance
- Information Technology
- Internal Business Process
- Client Engagement
Governance and Projects Manager
Bernadette began with the organisation in 2008, employed in an administrative support role.
Through her tenure Bernadette has held the roles of Executive Assistant / Secretary to the Board, Executive Officer – Executive & Board, and currently holds the role of Governance and Projects Manager.
In 2015 Bernadette oversaw the organisations rebranding and marketing program, delivering on the new organisational brand ‘CTST’, as endorsed by the Board. Most recently Bernadette worked with key stakeholders to develop a new marketing campaign focused on the recruitment of volunteers.
Through professional development, Bernadette has successfully obtained the following qualifications:
- Diploma of Business
- Certificate of Governance – Not for Profits
- Certificate IV Business Administration
Business Services Manager
David was appointed to the role as Business Services Manager in May 2017 following a five year period working as a Sales and Leasing Consultant in Commercial Real Estate with L J Hooker Hobart. He has a Bachelor of Commerce from the University of Tasmania and is a CPA.
The Business Services manager role is primarily responsible for oversight of the organisations Finances along with management of the extensive fleet of motor vehicles owned by CTST.
David has extensive experience working in the Not for Profit sector and prior to his Real Estate career worked for twelve years as Deputy CEO at STEPS Employment and Training whose primary objective was to find employment for long term unemployed individuals.
Whilst at STEPS David was also instrumental in helping to establish an Affordable Housing division within the organisation which resulted in STEPS constructing over sixty affordable houses over a five year period.
Prior to STEPS, David’s positions have focused on financial management roles within the State Health Department, Aged Care organisations and other Employment Services organisations.