Response to Coronavirus (COVID-19)


CTST is a COVID Safe Organisation

Latest Updates


    Last year, Community Transport Services Tasmania (CTST) strengthened their Infection Control Management Plan (ICMP) to include a response to the presence of coronavirus disease (COVID-19) in Tasmania.

    This plan is still in place today and plan includes various response levels to flexibly and quickly meet the challenges presented by the COVID-19 pandemic and to support our primary focus of safety. To best protect our passengers, volunteers, and staff, the management team meets regularly to review our planning and safety measures and we continually monitor government advice and public health authority alerts that may require a response.

    CTST commenced this strategic response to COVID-19 on 2 March 2020. Our initial and ongoing approach focuses on COVID-19 specific risk assessments, additional training and practices to support general health and hygiene, and education of all of our drivers and employees including COVID-19 symptoms awareness.

    CTST current COVID Safe control measures include:

    • CTST vehicles are cleaned between passengers with approved disinfectant – concentrating on frequently touched areas of the vehicle – inside and out.
    • Hand sanitiser is made available to passengers at time of boarding.
    • Every vehicle is equipped with an emergency response infection control kit that includes masks for all passengers, should someone unexpectedly develop respiratory illness symptoms during travel.
    • Ongoing driver education regarding hand hygiene, infection control measures, and general COVID Safety practices reinforce passenger safety.
    • In accordance with Public Health directions – CTST is not able to provide transport for anyone who have been directed to quarantine, been in an identified COVID ‘hot spot’ in the last 14 days, or who have had household members in either situation. Passengers are asked screening questions at time of booking and are reminded of this condition of transport when provided with travel confirmation via text. We also do not provide transport to and from airports.
    • CTST has recently been able to increase passenger seating in our vehicles in order to provide transport to as many clients as possible, but passenger limits remain below full capacity.

    Vaccine Update:

    In great news for Tasmania, the COVID-19 vaccination program has officially begun with frontline healthcare and residential aged care first in line to receive protection against the virus. This is a momentous day for our communities and an important milestone in the fight against COVID-19 that will be vital in allowing us to return to a more normal way of life in the future.

    We look forward to adding CTST employees and volunteers to the list of people who are standing up against this virus by lining up for our vaccinations as soon as they’re available.

    CTST remains focused on providing a safe work environment for our passengers through our COVID Safe procedures and clean vehicle commitment.

    More COVID-19 vaccine information:

      • If you would like to find out when you will be eligible for the vaccine, visit the Vaccine Eligibility Checker by clicking this link.
      • General information about the vaccine for you and your loved ones is available on the Tasmanian Public Health Website.
      • There is more information about when the Tasmanian State Government plans to deliver the vaccine to various sections of the community on this website.
      • CTST will continue to provide information about the vaccine program as it comes to hand on our Facebook page.

    Lyndon Stevenson
    Chief Executive Officer

    9 March 2021